For auto repair shops

Business Reactor + AutoParts for repair shops connects customer bookings, vehicles, part identification, internal stock, supplier offers, labour and work orders in one screen. The service adviser no longer maintains a calendar in one program, searches for parts in several others and manually copies the result into documents.

From customer call to completed work order

1. The adviser finds the customer or creates a record.
2. The vehicle is selected with its VIN, registration number, mileage and repair history.
3. The visit is planned in the calendar with the technician, bay, equipment and expected duration.
4. AutoParts identifies the required components by VIN or part number.
5. The screen shows originals, cross-references, alternatives, photos, internal stock and supplier availability.
6. Labour and parts are added to the booking; available stock is reserved or purchasing is initiated.
7. The booking becomes a work order with controlled execution, payment and vehicle history.

Part selection without switching programs

AutoParts contains millions of parts, cross-reference numbers, alternatives and photos. Imports from Vladislav, AvtoTechnik, BusMarket and other suppliers are combined in the system, with stock updated automatically every night. The adviser sees internal inventory and partner offers in the same workspace.

This shortens estimate preparation. The customer receives a faster answer about available parts, suitable alternatives and the realistic start time for the repair.

What the repair shop owner gains

• faster booking and repair estimate preparation;
• fewer errors from manually copying article numbers and prices;
• visibility into technician, bay and equipment workload;
• a link between each job and the part used or ordered;
• vehicle service history instead of scattered chat messages;
• a clear view of internal stock and items that must be ordered;
• one control point for bookings, work orders, documents and payments.

What changes for advisers and technicians

The adviser works with one order and does not repeat the same search in every supplier portal. The technician sees the agreed labour, parts and vehicle data. If a replacement is needed, an alternative is selected through the connected catalogue and recorded in the same workflow.

How quickly can the workshop launch?

The company uploads internal stock, connects the required suppliers and configures services, working hours, resources, pricing and repair statuses. The shop can then accept bookings and process work. It does not need to build millions of part records from scratch because AutoParts already provides the foundation.